Terms and Conditions

the boring but important stuff

 

1. costs and quoting

 

1.1: costs on website are listed asa guide only. prices may vary depending on your requirements and travel costs will be added as extra.
1.2: r&r are happy to provide bespoke costings to their clients.
1.3: quotes are based on hourly rates. 
1.4: if additional time has been given, an additional charge will be added to the invoice.
1.5: quotes are valid for 30 days from date on the quote letter.
1.6: travel time will be quoted 50p per mile.
1.7: the add on packages are 
available when booking a styling package with me. 
1.8: if you do not require styling and would prefer to have the design or planning add ons as a package,
than costs may vary and bespoke quoting can be offered.

2. deposits 

2.1: a 50% deposit is required to secure the booking. if payment is not made you may lose your slot.
2.2: deposit is non-refundable if order is cancelled or any reason.

3: payments 

3.1: payments to be paid through bacs transfer.
3.2: bank information will be detailed on the invoices.
3.3: when making payments please note the following on your payment reference:
deposits payments – invoice ref and the word deposit
invoice payments – invoice ref and the word final.
3.4. final payment is due 4 weeks before your wedding date. payment schedules can be made if required. 

4. working with suppliers 

4.1: for packages that require r&r to book suppliers.
4.2: management of suppliers will be dealt with r&r. client will have final say on decor/styling details.
4.3: contracts from the suppliers will be put into the clients name.
4.4: payments to suppliers will be the responsibility of the client.
4.5: r&r take not responsibility for late/non payments.
4.6: payment schedules will be discussed between you and the supplier. 
r&r will manage timings of when payments are due. 

5. damages 

5.1: r&r accepts no responsibility of any damage goods created by the client or their guests.

6: cancellations 

6.1: if the order is cancelled a month before your wedding date, the 50% deposit payment is non-refundable.
if the order is cancelled within a month of your wedding date no refund will be made.


7: contacts


7.1: when booking with me. a contact will be sent for you to sign.
this is for you to confirm booking fees and terms and conditions listed.
 

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additional terms for design and planning will occur. these will be sent if required when quoting