Privacy Policy

all the boring but important stuff about your data


here at r&r we are committed to ensuring your privacy is protected. this privacy policy sets out how r & r uses and protects any information that you give when you use this website and governs the privacy of its users who choose to use it. 


should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
we will never pass client information on to any third party company or marketing organisations. 
we are dedicated to safeguarding the privacy of our clients and website visitors.


we may change this policy from time to time by updating this page. you should check this page from time to time to ensure that you are happy with any changes. this policy is effective from 1st january 2021.  


information we may collect via our website and email 

we may collect, store, and use the following types of information from our website: 

session start and end times on our website
customers ip address

pages visited during your browsing session at r&r weddings and events
name and email address when signing up to my newsletter (rockstar list)
any other information you wish to send us via our ‘contact us’.

we may collect, store, and use the following types of information from email (quoting): 

phone number

your information, whether public or private, will not be sold, exchanged, transferred, or otherwise given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service, or as described herein. 


we require this information to understand your needs and provide you with a better service,
and in particular for the following reasons: 

internal record keeping.
we may use the information to improve our products and services.

we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
from time to time, we may also use your information to contact you for market research purposes. we may contact you by email. we may use the information to customise the website according to your interests.


we do not store credit card details nor do we share customer details with any 3rd parties.  

 controlling your personal data

 r&r will only send emails to people who have had contact with our company via one of the following routes:

signing up to the rockstar list (newsletter)
using the contact form
emailing r&r directly at hello@r&

the emails to you will be regarding quoting, booking and newsletters 

our website is hosted by nible fox via a secure server.

you may choose to restrict the collection or use of your personal information in the following ways: 

if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind and/or opt out at any time by writing to or emailing us at or unsubscribe via the email sent.

we will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. we may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. 

you may request details of personal information which we hold about you under the data Protection act 1998. a small fee may be payable. if you would like a copy of the information held on you please email at  

if you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. we will promptly correct any information found to be incorrect. 

if you have contacted me via email or other messaging services your details are kept safe in my secure inbox. i shall follow up emails if you have requested a quote or any information about my business or if you require any other services from me. my passwords are changed frequently so all of the information i hold is safe. 

our personal data links to other websites

our website may contain links to other websites of interest. however, once you have used these links to leave our site, you should note that we do not have any control over that other website. therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. you should exercise caution and look at the privacy statement applicable to the website in question. 

how we use cookies

a cookie is a small file which asks permission to be placed on your computer’s hard drive. once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. cookies allow web applications to respond to you as an individual. the web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. 

we use traffic log cookies to identify which pages are being used. this helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. we only use this information for statistical analysis purposes and then the data is removed from the system. 

overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. a cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

you can choose to accept or decline cookies. most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. 

if you have any additional questions about r&r collection and storage of data, please contact me